1. Information We Collect

We collect both personal and non-personal information to provide a better experience for you on our website:

Personal Information

  • Account Information: When you create an account, we may collect personal details like your name, email address, shipping address, and payment information.
  • Purchase Information: We gather details about your purchases, including product details (such as Lenovo, HP, and ASUS laptops), transaction history, and billing information.

Non-Personal Information

  • Browser Information: We automatically collect information about the browser and device you use, including your IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies to improve your experience on the website, such as remembering your preferences and enabling you to shop efficiently.

2. How We Use Your Information

We use your information for the following purposes:

  • Processing Transactions: To process and deliver the laptops (Lenovo, HP, ASUS) you purchase and handle any related customer service requests.
  • Improving Website Performance: To understand how visitors use the website and enhance the user experience.
  • Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, and other information we think you may find interesting.
  • Customer Support: To respond to your inquiries and provide assistance regarding your orders or any issues with our products.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information in the following cases:

  • Service Providers: We may share your data with trusted third-party service providers who help us run our business, such as payment processors, shipping partners, or marketing agencies.
  • Legal Compliance: We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal processes or protect our rights and property.

4. Data Security

We use a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze site usage, and serve relevant advertisements. You can choose to disable cookies in your browser settings, but this may affect some features of the Site.

6. Your Rights and Choices

  • Accessing Your Information: You have the right to request access to the personal information we hold about you.
  • Updating Your Information: If any of your personal information is inaccurate or incomplete, you can update it by logging into your account.
  • Opt-Out of Marketing: You may opt-out of receiving promotional emails by clicking the “unsubscribe” link in our communications or by contacting us directly.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: admin@hikomi.xyz