1. Acceptance of Terms

By accessing, browsing, or using hikomi.xyz (the “Website”) or making any purchase from us, you accept and agree to be bound by these Terms of Use, our Privacy Policy, and any other applicable policies. These terms apply to all users of the Website, including but not limited to customers, vendors, and content contributors.

2. Changes to Terms

We reserve the right to modify, amend, or update these Terms of Use at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We recommend reviewing these terms periodically to stay informed of any updates. Your continued use of the Website after any changes to these terms constitutes your acceptance of the updated terms.

3. Product Information

At hikomi.xyz, we aim to provide accurate and up-to-date information regarding the products we sell, including laptops from Lenovo, HP, and ASUS. However, we do not warrant that the product descriptions, prices, or other content on the Website are error-free or complete. In the event of a pricing error or incorrect information, we reserve the right to cancel or refuse any order placed.

4. Account Registration

To make a purchase on hikomi.xyz, you may be required to create an account by providing personal information such as your name, email address, shipping details, and payment information. You agree to provide accurate and up-to-date information and to maintain the confidentiality of your account credentials. You are responsible for all activities that occur under your account.

5. Orders and Payments

By placing an order through the Website, you are making an offer to purchase the product(s) listed in your order, subject to availability and acceptance. All prices are listed in USD unless otherwise specified. Payment must be made using one of the accepted payment methods on the Website, and you agree to pay all applicable taxes, shipping, and handling fees.

Orders may be canceled if the product is unavailable, or if we detect any fraudulent activity or error in pricing. If we cancel an order after payment is processed, we will issue a full refund to the original payment method.

6. Shipping and Delivery

We aim to deliver products in a timely manner. Shipping times and costs depend on your location and the shipping method selected at checkout. Once the order is processed and shipped, you will receive a tracking number to monitor your shipment. While we make every effort to ensure timely delivery, hikomi.xyz is not responsible for delays caused by third-party carriers or unforeseen circumstances beyond our control.

7. Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not satisfied, you may return your product within [X] days of delivery, provided the product is unused and in its original condition with all packaging intact. Some products may be non-returnable due to hygiene or manufacturer policies.

To initiate a return, please contact our customer support team at [insert contact email or phone number]. Once your return is approved, we will issue a refund to the original payment method or offer an exchange, as per your preference. Shipping fees for returns are the responsibility of the customer unless the return is due to an error on our part.

8. Intellectual Property

All content on the Website, including but not limited to logos, images, text, graphics, and software, is the property of hikomi.xyz or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or use any of the content without our prior written consent.

9. Prohibited Conduct

By using the Website, you agree not to:

  • Use the Website for any illegal purpose or to violate any laws or regulations.
  • Engage in any activity that disrupts or interferes with the operation of the Website.
  • Attempt to gain unauthorized access to our systems or networks.
  • Use false, misleading, or fraudulent information when placing an order.
  • Post or transmit any harmful, offensive, or inappropriate content on the Website.

Failure to comply with these terms may result in the suspension or termination of your account and legal action if necessary.

10. Privacy and Security

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data. We implement security measures to protect your information, but please note that no method of transmission over the Internet or electronic storage is 100% secure.

11. Limitation of Liability

To the fullest extent permitted by law, hikomi.xyz and its affiliates, employees, agents, and partners will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or any products purchased from us, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, data, or goodwill.

12. Indemnification

You agree to indemnify and hold harmless hikomi.xyz, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from your use of the Website, violation of these Terms of Use, or infringement of any third-party rights.