1. Information We Collect

We may collect the following types of personal information when you use our website:

1.1 Personal Identification Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (credit/debit card information or other payment methods)

1.2 Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages viewed, and time spent on the site
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to improve your experience on our website and provide you with the best service possible. Specifically, we use your data for:

  • Processing Orders: To complete and manage your purchase of Lenovo, HP, or ASUS laptops.
  • Communication: To send you order confirmations, shipping updates, and promotional materials if you opt-in.
  • Customer Support: To respond to inquiries, resolve issues, or assist you with returns or refunds.
  • Improving Our Website: To analyze usage trends and enhance your experience on Hikomi.xyz.
  • Marketing: To send you promotions, discounts, or newsletters based on your preferences (you can opt-out at any time).

3. How We Protect Your Information

We take the security of your personal information seriously. We implement various security measures to protect your data, including:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect your personal information during transactions.
  • Access Controls: Only authorized personnel have access to personal data.
  • Secure Payment Processors: We work with trusted third-party payment providers (like PayPal, Stripe, etc.) to ensure secure processing of payment information.

While we make efforts to safeguard your data, no online system is 100% secure. We recommend that you also take precautions, such as using strong passwords and ensuring that your device is protected.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device that help us remember your preferences, improve site functionality, and analyze website usage.

You can choose to disable cookies through your browser settings, but please note that this may affect your experience on our website.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist with order fulfillment, payment processing, marketing, and website analytics.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests (e.g., subpoenas, court orders).
  • Business Transfers: In the event of a business sale, merger, or acquisition, your personal information may be transferred to the new entity.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct any inaccuracies in your personal data.
  • Deletion: You can request the deletion of your personal data, subject to certain legal restrictions.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by clicking “unsubscribe” in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Hikomi.xyz does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: